Refund and Cancellation Policy

Refund and Cancellation Policy

At Ababeel, we value your satisfaction and aim to provide a seamless shopping experience. This Refund and Cancellation Policy outlines the circumstances under which refunds are provided and the process for requesting them. Additionally, it addresses cancellations for your convenience.

1. Eligibility for Refunds

We offer refunds in the following circumstances:

a. Damaged or Incorrect Items: If you receive a damaged or incorrect item and wish to request a refund, please refer to our Return Policy's "Damaged or Incorrect Items" section.

b. Non-Delivery: If your order does not arrive within a reasonable time frame or is declared as lost in transit, you may be eligible for a refund. Please allow a reasonable amount of time for delivery before considering this option.

c. Customized Products: Please note that any products that have been customized to your specifications are not eligible for return or refund. This includes items that have been personalized with names, dates, or other customizations.

2. Cancellation

You may request a cancellation for your order under the following conditions:

a. Unshipped Orders: If your order has not yet been shipped, you can request a cancellation. Please contact our customer service team promptly to initiate the cancellation.

b. Customization Window: If your order includes customized products, cancellations are only possible within the specified customization window. Once customization has begun, cancellations may not be available.

3. Refund Process

If your refund request falls within the eligible criteria outlined in our Return Policy, please follow the instructions provided there to initiate the return process.

4. Timely Refund

Once your return or cancellation is approved, we will process your refund within a reasonable timeframe. Refunds will be issued using the same payment method used for the original purchase. Please note that it may take some time for the refund to reflect in your account, depending on your payment provider.

5. Non-Eligible Refunds

Products that do not meet the criteria specified in our Return Policy will not be eligible for a refund. In such cases, you will be notified by our customer service team.

6. Contact Us

If you have any questions or concerns regarding our Refund and Cancellation Policy, please do not hesitate to contact us at:

Email: md@ababeel.in Phone: 9007050253

We appreciate your understanding of our policies and your trust in Ababeel.