Return & Exchange Policy

Return and Exchange Policy

Thank you for shopping at Ababeel! We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please review the following policy.

Returns

  1. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  2. Your return must be initiated within 7 days of the purchase date.
  3. To initiate a return, please contact our customer service team at md@ababeel.in or call us at 9007050253. Provide your order number and a detailed reason for the return.
  4. Once your return request is approved, you will receive instructions on how to proceed with the return.
  5. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
  6. If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please note that shipping charges are non-refundable.

Exchanges

  1. We offer exchanges for items that are damaged, defective, or incorrectly shipped.
  2. To initiate an exchange, please contact our customer service team at md@ababeel.in or call us at 9007050253 within 7 days of receiving the item.
  3. Provide your order number, a description of the issue, and a photo showing the problem with the item.
  4. Once your exchange request is approved, we will provide you with instructions on how to return the item for exchange.
  5. We will cover the shipping costs for sending the replacement item to you.

Non-Returnable and Non-Refundable Items

Certain items are not eligible for return, exchange, or refund:

  • Personalized or custom-made items (No Return/Refund will be eligible on customized products)

Customized Products

Please note that any products that have been customized to your specifications are not eligible for return or refund. This includes items that have been personalized with names, dates, or other customizations.

Refunds (if applicable)

If your return is approved, your refund will be processed, and a credit will be applied to your original method of payment. The time it takes for the refund to reflect in your account may vary based on your payment provider.

Contact Us

If you have any questions about our return and exchange policy, please contact us at md@ababeel.in or call 9007050253. We're here to assist you!